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consumer protection

Competition law and its significance to the consumer (Part 3) - A global comparative analysis

Fri, 22/12/2023 - 11:25

In previous editions of the blog, competition law and its implementation in India was discussed in detail. With the economy developing at a rate faster than has ever been witnessed before, competition law has had to evolve quickly by adapting to these changes.

Online Transactions - Go digital but know your risks

Thu, 07/12/2023 - 11:09
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As digital transactions are set to overtake all other forms of financial transaction, laypeople are often confused and concerned about how they can keep these transactions safe.  This pamphlet captures key information on digital safety - both the risks and the redressal mechanisms.

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Consumer Awareness - Look for the ISI mark

Fri, 20/10/2023 - 10:10
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The ISI mark on products is an assurance of quality and compliance. The BIS website also gives consumers the power to verify all aspects of an ISI standard through the Know Your Standards window on the portal. For example, you can check to see which manufacturers are licensed motorcycle helmet manufacturers. You can use this information to cross check the ISI mark on the product itself. #BeAnAwareConsumer

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World Standards Day 2023

Sat, 14/10/2023 - 10:00
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World Standards Day is a day to honour the scientific community that helps standardise measures. Standardised measures lie at the heart of consumer protection, a fair and just economy and sustainability. In India, the Bureau of Indian Standards (BIS) is the National Standards Body, and it's stamp of quality approval is the ISI mark. Look for this on your purchases.

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When do purchases for commercial purposes come under the Consumer Protection Act,2019 ?

Thu, 12/10/2023 - 11:50

The Consumer Protection Act, 2019 is the primary document of reference concerning any and all cases related to consumer disputes and conflicts. The Act describes a consumer as  anyone who buys goods or avails services for a consideration (ie, a price). The Act also describes who is not a consumer, even though there has been a transaction, as anyone  who buys goods or avails services for further commercial use or profit making purposes.

Consumer Awareness - Misleading advertisements

Fri, 15/09/2023 - 14:11
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Misleading ads which create an impression in the #consumer of a product being better than it actually is, by making incorrect comparisons, guarantees, using false data, claiming affiliation or sponsorship which is untrue are all punishable by law. If you find an ad to be misleading, ensure that you report this through any of the mechanisms mentioned below. #Advertisement #ConsumerAwareness #ConsumerRights

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