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internet safety

A study to understanding consumers' perspectives, experiences and knowledge of digital finance/banking

With an anticipated 54% increase in the number of digital transactions by 2024, this study by CAG analysing consumers' perspectives and experiences of digital financial services adds important data to understanding and solving consumer concerns.

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Try not to be misled!

Advertisements play a major role in influencing consumers to buy a product or service. The purpose of an advertisement should be to  give information on a particular product or service which will then assist the consumer in making an informed decision about purchase.  However, sometimes advertisements stray from this action and instead, promote content that is manipulative and unethical. These could potentially  harm, mislead and injure consumers.

டிஜிட்டல் பரிவர்த்தனைகள் -  நீங்கள் கிளிக் செய்வதில் கவனமாக இருங்கள்!

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வலுவான பாதுகாப்பு நடவடிக்கைகளைத் தவிர, டிஜிட்டல் நிதி சேவைகளை பாதுகாப்பாக பயன்படுத்த நுகர்வோர்கள் விழிப்புடன் இருப்பது அவசியம்.  'டிஜிட்டல் பரிவர்த்தனைகள் -  "நீங்கள் கிளிக் செய்வதில் கவனமாக இருங்கள்!" என்கின்ற இந்த புத்தகம் நுகர்வோர்கள் தங்கள் தகவல்களையும் தரவையும் பாதுகாப்பாக வைத்திருக்கும் வழிகளை பட்டியலிடுகிறது.

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Digital Transactions - careful what you click!

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Apart from robust security measures, we need vigilant consumers to keep financial digital services safe and secure. The booklet 'Digital Transactions - careful what you click!' lists out ways in which consumers can keep their information and data safe. #DigitalBanking #Inclusive

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Press Release: Guidelines for Safe Digital Transaction | World Consumer Rights Day 2022

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The internet has transformed how financial services work. It has brought in ease and convenience at levels we have never known before. But along with this have come the scams - clever, complicated schemes that either steal our identity and then our money or get us to willingly part with our money, and personal details. No one is exempt from this; but particularly vulnerable are the senior citizens and semi-literate population who have been forced to come to terms with a cashless society.

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