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consumer protection

Digital Transactions - careful what you click!

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Apart from robust security measures, we need vigilant consumers to keep financial digital services safe and secure. The booklet 'Digital Transactions - careful what you click!' lists out ways in which consumers can keep their information and data safe. #DigitalBanking #Inclusive

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Press Release: Guidelines for Safe Digital Transaction | World Consumer Rights Day 2022

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The internet has transformed how financial services work. It has brought in ease and convenience at levels we have never known before. But along with this have come the scams - clever, complicated schemes that either steal our identity and then our money or get us to willingly part with our money, and personal details. No one is exempt from this; but particularly vulnerable are the senior citizens and semi-literate population who have been forced to come to terms with a cashless society.

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Consumer Guidance Seminar on Digital Financial Services

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A study on street vendors usage, consumption, and awareness of reused cooking oils in Tamil Nadu

CAG has been working towards effective implementation of the trans fat regulations    in Tamil Nadu. Artificially produced trans fats like vanaspati, margarine, bakery shortenings, are harmful as they are major contributors to non-communicable diseases like diabetes, hypertension, cardiovascular diseases, stroke, cancer, etc. Used cooking oil is also an important source of trans fat. Experts say that during repeated frying   , many properties of oil are altered.

Sharing, and sustainable use of resources – the way forward (GAF 2020)

In an attempt to promote sustainability, the concept of reuse/recycle, select women from a chosen community were trained on the making of paper covers using old newspapers/used papers. Two puppet show videos on the topics “Share and care” and “Think Green: Reuse and Recycle” were made to educate a wider population on the importance of sharing of resources and the benefits of reusing and recycling of materials that will go a long way in safe guarding the environment. The videos of the puppet show were launched during the Green Action Week. During the Green Action Week, a webinar was also organised to educate consumers, especially the younger generation, on the concept of sharing and sustainable consumption (the concepts of reuse, repair, recycle, rethink, refuse, reduce) – all the videos were played and the work done by the community women were showcased. 

  • Educate consumers, including the younger generation, on the importance of sharing and sustainable consumption
  • Promote the concept of sharing among students by encouraging them to form a sharing group, collect used clothes and books to be shared
  • Encourage students to share used clothes with the needy and books with other students
  • Conduct competition among students to motivate them to reuse/recycle old clothes. Promote the concept of sharing among members of chosen community