Electricity is an indispensable resource to the growth of a nation. From mighty corporations to modest domestic households, everyone needs electricity to survive in this rapidly digitizing world. Although the Electricity Act 2003 provides a comprehensive framework to regulate the production and supply of electricity, a majority of the consumers are in the dark regarding their rights and options in the sector. Owing to the lack of transparency and accessibility to the low tension industrial and domestic consumers, the system does not adequately protect their interests and redress their grievances. Further, the manifest domination of the public sector undertakings in the various segments of the production and supply of electricity severely impedes competition in the industry, which in turn adversely impacts the consumer interest in terms of quality of services and the choices available. Therefore, there is an urgent need to reform the electricity sector in India so as to enhance competition in the industry and improve consumer choices.