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Reports

Accessing Public Transport Information in Chennai

A study on how commuters in Chennai are accessing public transit information. Accurate, easy to access information on routes, fares, service and frequency of public transport services is key to promoting public transport. How does Chennai fare in this?

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Understanding consumers' knowledge and awareness of health insurance

A survey that seeks to understand how informed consumers of the health insurance sector are, and their experiences when they've attempted to claim from the company.

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Assessing TANGEDCO’s Compliance to Distribution Standards of Performance (DSOP): An Analysis of RTI Data for the Year 2016

A study by CAG to assess TANGEDCO's adherence to TNERC's Distribution Standard of Performance, 2004. These regulations serve to protect consumers and ensure they receive prescribed standards of high-quality, reliable electricity. This study analyses findings for the year 2016.

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Buckle Up! An assessment of helmet and seatbelt law compliance in Tirunelveli district

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More than 50% of vehicle drivers in Tirunelveli district were found not adhering to the helmet and seatbelt laws, says a compliance audit conducted by CAG recently. With Tamil Nadu topping the charts for the highest number of annual road crashes consecutively for the fifth year in 2020, it is important to lookback, learn and redefine our road safety management practices. This study also recommends next steps for proactive enforcement and road safety management in districts of Tamil Nadu.

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Buckle Up! An assessment of helmet and seatbelt law compliance in Thiruvarur district

More than 50% of vehicle drivers in Thiruvarur district were found not adhering to the helmet and seatbelt laws, says a compliance audit conducted by CAG recently. With Tamil Nadu topping the charts for the highest number of annual road crashes consecutively for the fifth year in 2020, it is important to lookback, learn and redefine our road safety management practices. This study also recommends next steps for proactive enforcement and road safety management in districts of Tamil Nadu.

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A study on the need for Front of Pack Warning Labels (FoPL) on processed foods in Karnataka

This survey of Front of Pack Labelling preferences amongst consumers in Karnataka shows a clear preference for Front of Pack Warning Labels. As the FSSAI considers different labelling styles (while leaning towards the Health Star Rating system), this is important evidence that users find warning labels the easiest style to read and interpret.

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An assessment of speeding concerns and their management in Chennai, Tamil Nadu

“Two wheelers and cars speed upto 75 kmph in major arterial stretches of Chennai city” says a study by CAG that highlights the concerns of speed management in the city through evidence based cases. The report also outlines priority areas to reduce speeding threats. Read to know more!

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Developing an evidence-based awareness campaign to reduce standby power loss in households of Tamil Nadu

Long running hours in standby mode can result in significant loss of energy. CAG reports here on standby power loss practices across rural and urban households in Tamil Nadu together with a campaign strategy for awareness and outreach.

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A study to understanding consumers' perspectives, experiences and knowledge of digital finance/banking

With an anticipated 54% increase in the number of digital transactions by 2024, this study by CAG analysing consumers' perspectives and experiences of digital financial services adds important data to understanding and solving consumer concerns.

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A study on the usage, consumption, and awareness of reused cooking oils among street vendors in Tamil Nadu

CAG's findings on how prevalent the practice of buying used cooking oil among street food vendors is, contradicts observations reported by the media and experts in the Food Safety Department, Media, and Food/ Oil Industry. Read our report to know why this aspect of public health needs to be monitored more closely.

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