National Pedestrians' Conference 2022
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Consumer Protection is one of CAG's core areas of work and as part of our efforts to educate and inform consumers on various consumer issues and related happenings, including our own activities, we publish "Consumer Update", a bi-monthly e-newsletter.
‘A robust master plan can be ambitious but more importantly, must be achievable; it must include citizens’ views, for that is the ultimate aim of the plan - to build a city which offers its residents a sustainable lifestyle and equitable access to its resources’, said Sumana Narayanan, Senior Researcher, CAG. The webinar offered just that - a space to discuss the evolution and transformation of master planning and mobility in Chennai and a platform where citizens could discuss their aspirations for the third master plan.
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Competition in power markets enhances efficiency in the sector, while bringing in additional finance and capital to strengthen the sector. Consumers are provided with greater choices in service providers and business models such as Opex and open access as per their energy requirements, load patterns and economic and financial considerations.
Divya is a researcher who analyses urban mobility challenges and policies to develop data-driven solutions that promote safer and more sustainable cities. As part of the Sustainable Mobility team, she collects and interprets data to support CAG’s efforts to improve road safety and public transport systems. Her work includes writing blogs and reports that analyse issues and propose solutions, developing engaging IEC materials, and collaborating with stakeholders to strengthen sustainable mobility. Before joining CAG, Divya practised sustainable architecture before shifting her focus to urbanism. She holds a master’s degree in Urban Planning from CEPT University.
Email: divya.arvind@cag.org.in
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Following an investigation by Consumers International that personal data is being used in a non-transparent way by dating app Tinder to set the prices that consumers pay for services, CAG wrote to the Secretary, Department of Consumer Affairs, asking that this be looked into.
In 2021, CAG, as a part of a nationwide collective, renewed its focus on sustainable mobility in Chennai city to deep dive into the issues hampering integrated, sustainable, and equitable mobility for all citizens of the city and to work towards removing these roadblocks through research and collaboration.
Chennai, home to over 7 million, and capital of the most urbanised state in India, has in the past 4 decades struggled to meet the mobility needs of its residents. The city has seen a steady decline in patronage of public transport, walking and cycling while use of private vehicles has grown rapidly. For a city to be liveable, its transport network needs to be sustainable i.e low carbon, affordable, integrated (and seamless), accessible, and safe for all - be it children, women, or the elderly. Unfortunately, policies and city planning have given pride of place to the private vehicle, demoting and devaluing public transit, and non-motorised transit. In recent years there has been recognition that this needs to be inverted yet efforts to stem the tide have been in vain.